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😕 Trouble Applying? Try This

Steps to try when an application won't go through, and what to do if a credit was used anyway.

Running into issues when you try to apply? Here's how to fix the most common ones:


📎 1. Make sure your resume is uploaded

You'll need to upload your resume before applying. If you haven't already:

  • Go to the Profile Tab

  • Tap Resume

  • Click Upload

  • Save your Resume

👉 Having trouble uploading your resume? Here's how to fix it →


🌀 2. Restart the app

Sometimes it's just a glitch. Fully close the app and reopen it — this usually clears temporary issues that can block applications.


🆕 3. Update to the latest version

Older versions of the app may cause errors during the apply process. Go to the App Store or Google Play to make sure you're on the latest version of Sprout.


⚠️ 4. Still not working?

If your application doesn't go through but a credit was still used, reply here with the job title and roughly when you tried — someone from the Sprout team will check what happened and return the credit if it wasn't used.

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