Sprout

If you’ve already subscribed but the app is still asking you to pay again — don’t worry. This can sometimes happen after reinstalling the app or switching devices. Here’s how to quickly restore your subscription access:

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1. Open the Sprout app
2. Go to the Profile tab
3. Tap the Settings icon (⚙️ top-right)
4. Scroll down and tap Restore Purchase

​ This will re-sync your subscription and unlock access if you’ve already paid.

- Fully close and reopen the app
- Make sure you're logged into the same account or Apple/Google ID you used to subscribe
- Try deleting and reinstalling the app

If it’s still not restoring, reply here and we’ll get it sorted! ​

Your Sprout User ID (found at the bottom of Settings)

- A screenshot of your receipt
- Your Sprout User ID (found at the bottom of Settings)

We’ll make sure your access is fixed ASAP.

How to restore a subscription you've already paid for so your access is unlocked again.

📥 Restore a Purchase in Sprout

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📥 Restore a Purchase in Sprout

🧭 Step-by-Step: Restore Your Purchase

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