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What happens to unused credits when I cancel my subscription?

What happens to unused credits after cancelling Sprout, and how long access lasts if you cancel right after payment.

If you cancel or let your Sprout subscription expire, any unused application credits will also expire at the end of your billing cycle.


💡 Why don’t credits carry over?

Sprout credits are issued on a weekly cycle and are tied to your active subscription. They don’t roll over between weeks. This helps:

  • Keep things fair across all users

  • Prevent stockpiling unused credits

  • Maintain consistency in your plan’s limits and value


📅 What if I cancel right after paying?

No worries—you’ll still keep your credits and access until the end of that paid week.

For example, if your plan renews Monday and you cancel Tuesday, you’ll still be able to apply to jobs and use any remaining credits until Sunday night.

After that, your subscription ends and unused credits will expire.


🔁 Thinking of coming back?

You’re always welcome to restart your subscription—fresh credits will be added when you do!

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