Skip to main content

šŸ“ž How to Contact Sprout Support

The ways to reach the Sprout support team, and what to include so we can help faster.

šŸ’¬ Need Help? We're Here for You

If something’s not working, you’re not seeing the right jobs, or you just have a question — we’re happy to help.

You can reach us through in-app chat or email:


🧭 Option 1: Message Us in the App


This is the fastest way to get in touch:

  1. Open the app

  2. Tap the Profile tab

  3. Tap the Settings icon (āš™ļø top-right)

  4. Scroll down to Support and Subscription

  5. Tap Chat with Us


āœ‰ļø Option 2: Email Us Directly


šŸ“© You can also reach us by email: [email protected]
​

We check messages daily and aim to get back to you as quickly as possible.


ā“ What to Include (Optional, but Helpful)


To speed things up, feel free to include:

  • Your Sprout User ID (scroll to the bottom of Settings)

  • A quick description or screenshot of the issue

  • The email address connected to your account


We’re here to help — whether you're stuck, curious, or just getting started.
Don’t hesitate to reach out!

Did this answer your question?